top of page

Privacy Policy

Who we are

Bates Product Design Ltd are an independent Product Design consultancy business based near Bristol, UK.

This privacy policy explains how we use and protect your personal data that you give us, your privacy rights and how the law protects you.

What we use your data for

There are facilities on our website which invite you to provide us with personal data including our contact us form and contact email addresses. The purpose of these facilities is apparent at the point you provide your personal data and we only use that information for those purposes.

Our website uses Google Analytics, a web-based analytics tool that tracks and reports on the manner in which the website is used to help us improve it.

Our website also uses cookies. Cookies are small data files stored by your browser or on the hard drive of your computer when you visit a website. Cookies are used to monitor your usage of our website and remember your preferences for when you return. More information about cookies can be found at

You may disable the use of some or all cookies by changing the settings in your internet browser.

How long we keep your personal data 

We keep your personal data only for as long as necessary for the purposes for which it was collected, to provide you with services, for legitimate business interests, in accordance with contract, and where required or allowed under law.

Who we share your personal data with

We may share your information with trusted third parties where we are legally permitted to do so in accordance with this privacy policy and/or in accordance with our contractual arrangements agreed with you including:

  • Professional advisors including lawyers, insurers and auditors

  • IT and website service providers including Google Analytics

  • Third party suppliers to help provide services to you subject to the agreed contractual terms between you and us

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow external third-party providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

We may also provide your information to regulators and law enforcement agencies where we are legally required to do so and where necessary for the purposes of preventing and detecting fraud or other criminal offences. If legally permitted, we will use reasonable efforts to notify you prior to disclosing your information to such parties.

We do not transfer your personal data outside of the European Economic Area (EEA), unless a mentioned third party operates outside of the EEA, in which case they may do so in accordance with their own Privacy Policy.

Changes to this policy

This privacy policy was last updated in December 2023. We may update this policy at any time by amending this page. You should check this page from time to time to review any changes we have made.

Contact information

If you have any queries in relation to this policy, please contact us at:

bottom of page